Fractional COO & Founder Operations Partner
Your business has
grown. Your operating
model hasn’t.
I help founder-led businesses strengthen their operations, build
scalable infrastructure, and give CEOs the space to focus on growth.
WHO I HELP
Built for businesses that have outgrown the way they operate.
Founder-led businesses that have grown faster than the operational infrastructure supporting them — where decisions still funnel up to the founder, roles and ownership aren’t clearly defined, and processes live in people’s heads instead of anywhere repeatable.
The business has moved forward. The
operating structure now needs to catch up.
Most founder-led businesses
hit the same wall
THE PATTERN
01
Every decision still funnels up to the founder.
02
New hires aren’t told who owns what.
03
Processes live in people’s heads, not anywhere
repeatable.
Leadership ends up more hands-on than they’d like
to be — not because they enjoy micromanaging, but
because nothing’s been built to run without them.
04
Does This Sound Familiar?
You’re still approving decisions a manager two levels down
should be able to make on their own.
The same process gets handled three different ways depending on who’s doing it.
A new hire’s first week is spent asking around to figure out who
actually owns what.
You’ve said ‘I’ll just do it myself’ more times this month than
you’d like to admit.
WHAT’S AT STAKE
Growth exposes what
wasn’t built to scale.
Left unaddressed, this shows up as:
Bottlenecked decisions that slow the whole company down
A team that can't move without checking in first
Inconsistent execution as the team scales
A founder still doing the job of five people
HOW I HELP
Operational support built around
what your business needs now.
Each engagement is scoped independently based on what your business needs right now.
Operations Diagnostic
A focused assessment that identifies your
highest-priority operational gaps and
creates a 90-day roadmap to close them.
Fractional COO
Ongoing operational leadership — without
the cost or commitment of a full-time hire. I
run point on execution so you can stay
focused on the work only you can do.
Operations
Transformation
Hands-on implementation of the
processes, systems, and organizational
structure your business needs to operate
at its next stage of growth.
OPERATIONS DIAGNOSTIC
Your entry point for most
engagements
What you walk away with
A clear, prioritized view of your highest-impact operational gaps and a roadmap to close them.
01
Discovery
We learn about your business,
priorities, and current state to align
on scope and success criteria.
02
Assessment
We analyze your operations across
key areas to identify gaps,
opportunities, and root causes.
03
Findings
We deliver a clear, prioritized view of
your highest-impact gaps, with
practical recommendations.
04
90-Day Roadmap
We provide a focused, time-bound
plan with specific initiatives to close
the gaps and build momentum.
ABOUT LINDSAY
I don’t advise from
the outside — I build
from the inside.
Over two decades building operational infrastructure across startups, multi-site organizations, and corporate environments — including venture capital, e-commerce, and urban strategy — with experience scaling one organization more than sevenfold.
I’ve built the management structure, systems, and accountability that founder-led businesses need, from the inside.
7x+
Organizational growth scaled from the inside
EXPERIENCE IN ACTION
Proof, Not Just Promises
01
Built a management structure
from scratch
Joined at ~7 employees with no formal management layer in place. Built the structure, clarified ownership, and put accountability systems in place as the company scaled more than sevenfold.
02
Turned tribal knowledge into
repeatable process
Workflows that lived in people’s heads — handled differently depending on who was doing them — became documented, ownable processes across the organization.
03
Became the operating layer
between CEO and execution
Took the CEO’s priorities, translated them into action, assigned ownership, and followed through — freeing leadership to focus on what only they could do.
NEXT STEPS
What working
together looks like
01
Start with an Operations
Diagnostic
02
Get a clear 90-day roadmap
Decide together what ongoing
support makes sense
03
CONTACT
Let’s Talk
Start with a conversation about your current operational challenges and where your business needs to go next.